On Monday evening, Second Daughter broke her phone. She'd be embarrassed if I told you the whole story, but let's say it resulted from a messy bedroom, involved partial nudity at the top of the stairs, a towel, and some excited gesturing. The phone flew downstairs, and after the crash only the keypad would work. No sound, no pictures. Since my experiences with Verizon have gone decidely downhill over the years, I was not happy.
Cayuga Lake from Ithaca College, where we were on Wednesday.
I know from experience that I cannot just go to the Verizon store and buy a new phone. If I did, they would make me increase my 500 minute plan to something much larger. Supposedly they can't offer the 500 minute plan in the store (nice way to alienate customers, IMO). We only use about 150 minutes each month.
So on Tuesday morning, I try to go online, but their website only lets me see one of our 3 lines. Several phone calls, and 2 hours later, I can see all the lines on my computer, but their customer service can't see my account. He tries to walk me through the next steps from memory.
Some sort of art project on campus. There are bags of blood (fake?) hanging from the tree, dripping on the girl, while someone with a huge camera takes pictures.
Goose on Her Nest, Ithaca College